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Our Services

Nursing Services:

Our 24 hour nursing and personal care program ensure optimal comfort for each of our residents. Under supervision of a Registered Nurse or Registered Practical Nurse, our fantastic teams of Personal Support Workers assist with all activities of daily living. Medication Administration is provided by our registered nursing staff and our 24 hour call bell monitoring system links our residents to assistance at any time of the night or day.

 

Social Services:

Our trained and qualified Social Services Manager (Registered Social Service Worker) offers informal resident counseling to assist residents in dealing with issues related to stress, loneliness, boredom, depression and other personal/emotional problems associated with adaption to the long term care environment.

 

Dementia/Special Needs Services:

Our long term care home provides a 21-bed (private room) secured environment with specialized services for residents requiring a high-level of security due to elopement or wandering tendencies. Referred to as “Lake Rosseau”, this home area strives to provide the least amount of stimulation for its residents by providing specifically designed recreational programs for the residing residents.

 

Spiritual & Religious Services:

Our Chaplain provides more than a link between Lakeland and all clergies; he runs specific programs such as bible study, non-denominational church services and regular opportunities for residents to “chat” with him as required. He provides emotional support to residents and family as needed – particularly those dealing with the loss of a loved one or friend.

  

Volunteer Services:

Our home is very thankful for the community members/family members who volunteer their time to provide friendly visits with residents, assist with transporting residents to/from activities or outings, run the “Main Street Café” located in the main lobby, attend family auxiliary, and much, much more.  We are always looking for more volunteers, if you’re interested in becoming a volunteer at our home, please contact Recreation at ext. 1044.

 

Housekeeping & Laundry Services:

Lakeland’s housekeeping staff supply our residents with routine general housekeeping services in addition to ensuring that the remainder of the home remains in a clean state.

Laundry is sent to the West Parry Sound Health Centre and is washed in the industrial wash machines as required by the Ministry of Health and Long Term Care. It is important to note that not all clothing can tolerate the temperatures that must be reached in order to ensure that the Ministry’s standards are met.

For your convenience, wash machines and dryers are located in each Family Room for families and residents to use free of charge. Washing Detergent and Fabric Softeners are not provided.

 

Optional Services:

On-Site Hair Salon:
Located in our main hall (1st floor), our hairstylist has a friendly smile for all who enter her salon. Appointments are available for all residents and family members. Contact Irene at ext. 1448 to book an appointment today!

 

          Chiropody Foot Care:

A Registered Chiropodist typically visits the home every 4-6 weeks, the cost is defined by the service of which is being provided.

 

Cable/Phone:

Phone and Cable services are available at an additional fee for all residents. (Please download a copy of our Resident and Family Handbook for TV listings)

 

Pharmacy:

Medications are dispensed by Classic Care Pharmacy. There is a minimum filling fee per med, per month, plus the cost of any medication that is not covered by the Provincial Drug Plan. Classic Care Pharmacy will bill the resident or specified billing contact for these charges.