Contact:

Steve White

Administrator

(705) 773-4041 Ext. 1018

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Lynn Soucie

Business Coordinator

(705) 773-4041 Ext. 4108

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Judy Rivers

Clinical Coordinator, Infection Prevention & Control Lead

(705) 773-4041 Ext. 1017

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If you have a concern or complaint about a Long-Term Care Home, you can call the Ministry of Long-Term care Action line at: 1-888-434-0144

Lakeland reports to a Board of Trustees consisting of three members from the West Parry Sound Health Centre Board and three community representatives. The board meets on a monthly basis to discuss all issues involving Lakeland. The CEO, Administrator, Director of Nursing and Personal Care attend all Board meetings as non-voting members. We greatly appreciate the contributions and support from our Board to the operations of the home and their personal involvement in many of the large activities for staff and residents.

BOARD MEMBERS INCLUDE:

• Don Brickett, Community Director
• Judy Rallis, Community Director
• Tom Shultz, Community Director
• Donald Sanderson, Secretary/Treasurer, Chief Executive Officer (CEO) WPSHC and Lakeland
  • (705) 746-4540 Ext. 4136     This email address is being protected from spambots. You need JavaScript enabled to view it.
• David Garagan, Chair, WPSHC Board Director
• Conrad Van der Valk, WPSHC Board Director
• Debbie McMurray, WPSHC Board Director

Lakeland is proud of the 24-hour nursing and personal care provided by our professionally trained staff. The entire nursing team works hard to ensure that our residents receive quality care.

Director of Nursing and Personal Care

Naveen Baddula

705-773-4041, Ext. 1016

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Our Nurse Managers are registered nurses who perform an important role at Lakeland. Not only do they perform the duties identified by the College of Nurses of Ontario, they also work closely with all the members of the interdisciplinary team, assist with resident and family concerns, mentor and support other staff, and perform a number of administrative functions. The Nurse Managers are dedicated professionals and their compassion and caring is appreciated.

Contact:
Nurse Managers (705) 773-4041 Extension 1468

Nursing Stations 

Lake Rosseau: (Room 101-121) (705) 773-4041 Ext. 1036
Magnetewan: (Room 122-147) (705) 773-4041 Ext. 1064
Georgian Bay: (Room 201-225) (705) 773-4041 Ext. 2014
Snug Harbour: (Room 226-251) (705) 773-4041 Ext. 2214

The RPN is a team leader and home area advocate. They not only perform to their full scope of practice as identified by the College of Nurses of Ontario, but their duties also include: assessment, documentation, care plan development and updates, addressing resident and family concerns, dispensing medication, administering specific treatments, addressing care issues, ensuring that the care plan is implemented, as well as many other responsibilities. Inquires regarding any specific resident should be directed to the RPN on the home area where the resident resides.

The Personal Support Worker (PSW) is the primary caregiver to the resident. The present certificate program requires nine months of college training. The role of PSWs has changed significantly over the years and now encompasses every aspect of the resident's personal care including meeting the physical, social, psychological and emotional needs of our residents, and addressing any behavioral issues that may arise. PSWs develop strong relationships with our residents, and possess a passion for their role and a compassion for each resident. We are proud of our PSWs, and their commitment and dedication to our residents and Lakeland.

Sarah Allan

Program Manager
(705) 773-4041 Ext. 1072
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Inquiries, Admissions, Tours and more!

Contact:

Kelsey Crisp, SW

(705) 773-4041 Ext. 1021

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SUPPORT SERVICES MANAGER

Meals, Menu's and Housekeeping!

Contact: Barb Cockwell
Support Services Manager Dietary & Housekeeping
(705) 773-4041 Ext. 2220
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DIETARY

Mealtime is the highlight event for many of our residents. The dietary servers are employees of Aramark (contracted service) but considered equal members of the Lakeland team. Dietary staff are responsible for preparing the dining room before and after each meal. They are also responsible for ensuring food is a proper temperature, in the correct portion, and nicely presented. The courtesy and care consistently shown by dietary staff help make mealtime a pleasant experience for our residents.

HOUSEKEEPING

Lakeland's housekeepers are an important part of the team and the housekeeping staff have some of the strongest relationships with our residents because they interact with each other daily. The housekeeping staff provide invaluable care to the residents and their dedication is obvious. We recognize and truly appreciate all the hard work that they do.

Lakeland has many partners including the West Parry Sound Health Centre (WPSHC),Aramark, Medisystem Pharmacy, Centric Health and others.

WEST PARRY SOUND HEALTH CENTRE

Lakeland is owned by and attached to the West Parry Sound Health Centre (WPSHC). Donald Sanderson is the CEO of both WPSHC and Lakeland Long Term Care. The WPSHC provides Lakeland with a number of purchased services, including meal preparation, laundry, maintenance, IT and financial/payroll services. Both organizations gain from the sharing of these services, creating a multi-faceted health care provider of acute and long term care.

ARAMARK

Aramark is a contracted service providing dietary, housekeeping, and environmental support. Lakeland's dietary servers and housekeepers are Aramark employees, as is the Manager of Support Services. Aramark staff are considered as much a part of Lakeland as anyone else who works in the home. Aramark plays a major role at Lakeland and all their staff do an excellent job. We are proud of their accomplishments and their obvious dedication to Lakeland.

Medisystem Pharmacy

Medisystem Pharmacy provides resident medications. A division of Centric Health, Medisystem Pharmacy is one of the leading medication dispensing pharmacies for long term care in the province. They take an active role in monitoring medication orders, providing staff training, keep Lakeland up to date on the latest information and participating in our Professional Advisory Committee.

Lifemark Physio Services

Lifemark Physio Services is contracted to provide our Physiotherapist, Physiotherapist Assistant and Occupational Therapist support. The goal of physiotherapy at Lakeland is to restore, maintain, and maximize the strength, function, movement, and overall well-being of residents. In order to accomplish this goal, physiotherapist conduct thorough assessments to determine the appropriate therapeutic exercises along with the required resident education.